• Work
  • About
  • Services
  • Innovation
  • News
  • Contact

Service: Digital & Physical Touchpoints

If these walls could talk, would they tell your brand’s story?

Posted on 8 October 2025 (5 November 2025) by Martin Fullard
person in an immersive space

Every building tells a story. In brand experience, architecture isn’t just the setting, it shapes the narrative. By listening to a venue’s history, quirks, and imperfections, brands can

Posted in Insights

How WhatsApp became the smartest tool in the shed: rethinking event engagement with Digital Concierge

Posted on 27 August 2025 (5 November 2025) by Martin Fullard
A pair of human eyes with hands raised to temples

Forget clunky apps and printed guides. Identity’s new Digital Concierge uses WhatsApp to create seamless, intelligent engagement with zero friction. Malcolm Che, Head of Strategy

Posted in Insights

Stand and deliver: the art of exhibition storytelling

Posted on 4 June 2025 (5 November 2025) by Martin Fullard
Silhouette of someone in an immersive space

Exhibitions and trade shows aren’t just brand battles for attention, they’re theatres of persuasion. For Dan Colborne, Executive Creative Director at Identity, a stand isn’t

Posted in Insights

The future of design isn’t human… it’s planetary

Posted on 12 March 2025 (5 November 2025) by toni
Stylistic futuristic planetary landscape

At SXSW, Malcolm Ché, Head of Strategy and Innovation at Identity, delivered one of the most thought-provoking talks on the future of design. For decades,

Posted in Insights

Old tech on the horizon: VR’s second coming in experiential events

Posted on 12 February 2025 (5 November 2025) by toni
Stylistic image of people wearing VR Headset

Once seen as a futuristic novelty, VR in experiential marketing was often more clunky than compelling. Now, thanks to advancements in hardware, accessibility, and strategic

Posted in Insights

Foreign, Commonwealth & Development Office

Greater London Authority

Services
  • Brand experience
  • Event Management & Production
  • Content, Digital & Broadcast
  • Innovation & Technology
  • Strategic Advisory
About
  • Culture
  • Leadership
  • Policies
  • Accreditations
  • Careers
Our Brands
  • Beyond Business Travel
  • Dreamlike Studio
  • NJ Live
  • Powered by Humans
  • Sports Presentation Co
Legal & info
  • Privacy Policy
  • Modern slavery
  • Cookie Policy
Let's talk.
hello@identityglobal.com
Work
Innovation Lab
News
  • Thought Leadership
  • Press
Locations
  • Middle East
  • USA
Identity Events Management Ltd, Registered Number - 04217845 | VAT Number - GB 813 0913 60
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}