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Service: Digital & Physical Touchpoints

Formula 1: the ultimate experiential brand evolution

Posted on 18 December 2025 by toni
Michael Gietzen talking about experience

Formula 1 has transformed from an exclusive motorsport into a global entertainment phenomenon. Michael Gietzen explores how live experiential marketing, multi-channel engagement, and storytelling turned

Posted in Insights

If these walls could talk, would they tell your brand’s story?

Posted on 8 October 2025 (5 November 2025) by Martin Fullard
person in an immersive space

Every building tells a story. In brand experience, architecture isn’t just the setting, it shapes the narrative. By listening to a venue’s history, quirks, and imperfections, brands can

Posted in Insights

How WhatsApp became the smartest tool in the shed: rethinking event engagement with Digital Concierge

Posted on 27 August 2025 (5 November 2025) by Martin Fullard
A pair of human eyes with hands raised to temples

Forget clunky apps and printed guides. Identity’s new Digital Concierge uses WhatsApp to create seamless, intelligent engagement with zero friction. Malcolm Che, Head of Strategy

Posted in Insights

Stand and deliver: the art of exhibition storytelling

Posted on 4 June 2025 (5 November 2025) by Martin Fullard
Silhouette of someone in an immersive space

Exhibitions and trade shows aren’t just brand battles for attention, they’re theatres of persuasion. For Dan Colborne, Executive Creative Director at Identity, a stand isn’t

Posted in Insights

The future of design isn’t human… it’s planetary

Posted on 12 March 2025 (5 November 2025) by toni
Stylistic futuristic planetary landscape

At SXSW, Malcolm Ché, Head of Strategy and Innovation at Identity, delivered one of the most thought-provoking talks on the future of design. For decades,

Posted in Insights

Old tech on the horizon: VR’s second coming in experiential events

Posted on 12 February 2025 (5 November 2025) by toni
Stylistic image of people wearing VR Headset

Once seen as a futuristic novelty, VR in experiential marketing was often more clunky than compelling. Now, thanks to advancements in hardware, accessibility, and strategic

Posted in Insights

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