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Theme: Community Building & Social Impact

Salesforce

Driving inclusivity in practical ways

Posted on 22 October 2025 (5 November 2025) by Martin Fullard
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How can we move beyond good intentions and take simple, practical steps to make everyone feel included, represented, and able to belong? Janet Dodd, Chief

Posted in Insights

How WhatsApp became the smartest tool in the shed: rethinking event engagement with Digital Concierge

Posted on 27 August 2025 (5 November 2025) by Martin Fullard
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Forget clunky apps and printed guides. Identity’s new Digital Concierge uses WhatsApp to create seamless, intelligent engagement with zero friction. Malcolm Che, Head of Strategy

Posted in Insights

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