Women’s Rugby World Cup 2025
In-stadium fan experience across eight venues at the Women’s Rugby World Cup 2025
Identity Sport designed and delivered the in-stadium fan experience for the Women’s Rugby World Cup 2025, across eight venues in England.
The challenge
World Rugby’s ambition for the 2025 tournament in England was the biggest and best-attended Women’s Rugby World Cup yet.
Fans ranged from lifelong supporters to first-timers, and eight very different stadiums each brought their own logistical challenges. Identity’s task was a high-energy, consistent fan experience at every venue that felt welcoming to every kind of fan.
Approach
Identity Sport ran the fan experience as one programme, outside and inside every stadium.
Outside, festival-style plazas had live music, theatrical walkabouts and interactive zones. Inside the bowl, female DJs and hosts led the build-up and pre-match shows peaked as the teams ran out. Player arrivals and trophy presentations were staged for the crowd and the broadcast.
Live presentation, inclusive content and a consistent visual language carried across all eight venues, supported by more than 500 accredited staff and 1,750 volunteers.
Outcome
The tournament sold 444,465 tickets, more than three times the previous Women’s Rugby World Cup. The final at Allianz Stadium, Twickenham drew 81,885, a world record for a women’s rugby match. The fan experience ran across all eight venues, from the opening match in Sunderland to the final.
The impact extended beyond the game: fans became ambassadors, the sport reached new audiences, and host cities benefited from record attendance and tourism.
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