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Service: Creative & Content Development

Authenticity as infrastructure: why creators are the new attention economy

Posted on 7 January 2026 (7 January 2026) by Martin Fullard
AI generated people in a room

Martin Fullard, Marketing & Communications Director, explores how social media creators have moved from fringe personalities to essential parts of the attention economy, acting as

Posted in Insights

If these walls could talk, would they tell your brand’s story?

Posted on 8 October 2025 (5 November 2025) by Martin Fullard
person in an immersive space

Every building tells a story. In brand experience, architecture isn’t just the setting, it shapes the narrative. By listening to a venue’s history, quirks, and imperfections, brands can

Posted in Insights

Whose brief is it anyway; the brand or the audience?

Posted on 24 September 2025 (5 November 2025) by Martin Fullard
Group of people reviewing a document

Balancing brand objectives with shifting audience expectations is one of the biggest challenges in experiential events. George Perry, Global Business Development Director at Identity, explores

Posted in Insights

How WhatsApp became the smartest tool in the shed: rethinking event engagement with Digital Concierge

Posted on 27 August 2025 (5 November 2025) by Martin Fullard
A pair of human eyes with hands raised to temples

Forget clunky apps and printed guides. Identity’s new Digital Concierge uses WhatsApp to create seamless, intelligent engagement with zero friction. Malcolm Che, Head of Strategy

Posted in Insights

Stand and deliver: the art of exhibition storytelling

Posted on 4 June 2025 (5 November 2025) by Martin Fullard
Silhouette of someone in an immersive space

Exhibitions and trade shows aren’t just brand battles for attention, they’re theatres of persuasion. For Dan Colborne, Executive Creative Director at Identity, a stand isn’t

Posted in Insights

Beyond the closing day: how to ensure an event’s impact lasts

Posted on 23 April 2025 (5 November 2025) by Martin Fullard
Silhouette of person with mirrors

Events may have a closing date, but their impact shouldn’t. From global agreements to everyday brand moments, this feature explores how to design experiences that

Posted in Insights

The soul of experience: why storytelling matters in brand activations

Posted on 2 January 2025 (5 November 2025) by toni
Stylistic close-up of mans face concentrating on writing

Great storytelling isn’t about spectacle, it’s about connection. In experiential activations, a narrative must do more than entertain; it must embody brand values, engage audiences,

Posted in Insights

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