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Service: Innovation & Technology

The space pen problem: why simplicity wins in experiential marketing 

Posted on 31 March 2026 (31 March 2026) by Keara Camacho

Bigger budgets don’t always mean better experiences. Michael Gietzen explores why the best experiential activations focus on simplicity, impact, and execution, rather than unnecessary complexity.  You’ve probably heard the legend of the “Space

Posted in Insights, PerspectivesTagged Brand experience

Why the best brands are doubling down on human experience

Posted on 17 March 2026 (17 March 2026) by Martin Fullard
man engaging with tech

George Perry, Global Business Development Director at Identity, on why the rise of AI is making human experience more valuable, not less, and what that

Posted in Insights

United Nations: COP26

The friction problem: why live experience is the antidote to the AI content crisis 

Posted on 16 February 2026 by Martin Fullard
Abstract image of frictionless immersive experience

As AI makes content effortless, engagement is getting harder to earn. Matt Margetson, Innovation Director, part of the Tomorrow innovation team at Identity, argues that

Posted in Insights

Sustainable experiences start with better questions 

Posted on 12 February 2026 (12 February 2026) by Martin Fullard
AI generated abstract image of person embracing sustainability

Lindsay Neyjahr, Client Experience Director at Identity, explores why sustainability must be embedded as standard in events and brand experiences, and why meaningful measurement is essential to turning

Posted in Insights

Reinvention or risk? Why experiential is your smartest bet

Posted on 10 February 2026 (12 February 2026) by toni
Michael Gietzen interviewed discussing human experience

Brands often face a defining choice: evolve or erode. Michael Gietzen, Group CEO of Identity, explores the paradox of reinvention, why change both fuels and threatens

Posted in InsightsTagged Brand experience, Brand reinvention, Brand relevance

Innovation that earns its place

Posted on 28 January 2026 by Martin Fullard
Stylistic image of young woman made of neon lights and technology

George Perry, Global Business Development Director, explores why innovation is no longer a ‘nice to have’ in brand experience. As budgets tighten and expectations rise,

Posted in Insights

Authenticity as infrastructure: why creators are the new attention economy

Posted on 7 January 2026 (7 January 2026) by Martin Fullard
AI generated people in a room

Martin Fullard, Marketing & Communications Director, explores how social media creators have moved from fringe personalities to essential parts of the attention economy, acting as

Posted in Insights

Identity delivers the Mayor of London’s message of unity

Posted on 2 January 2026 (6 January 2026) by Martin Fullard
London NYE fireworks with people in foreground

London welcomed 2026 with a world-class New Year’s Eve firework display that celebrated the capital’s spirit of unity, bringing millions of people together across the

Posted in Press

Formula 1: the ultimate experiential brand evolution

Posted on 18 December 2025 by toni
Michael Gietzen talking about experience

Formula 1 has transformed from an exclusive motorsport into a global entertainment phenomenon. Michael Gietzen explores how live experiential marketing, multi-channel engagement, and storytelling turned

Posted in Insights

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