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Region: USA

How to work with your production suppliers to achieve exceptional quality 

Posted on 18 February 2026 (18 February 2026) by Martin Fullard
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Megan Athanas, Client Director at Identity, addresses a challenge that comes up constantly: how to elevate your event production to achieve the standard you want

Posted in Insights

What American audiences actually want from brand experiences 

Posted on 22 January 2026 (22 January 2026) by Martin Fullard
Group of people reviewing a document

US audiences are choosing experiences that feel authentic over those that feel designed to impress. The data reveals what they’re actually responding to in 2026, says James Howitt, VP Client

Posted in Insights

Red Bull

Identity expands US presence after delivering major experiences for Red Bull, Meta, TikTok and Salesforce 

Posted on 10 December 2025 (10 December 2025) by Louisa

Identity, the global experiential agency behind some of the world’s most ambitious brand experiences, today announced a significant expansion of its US operations, marked by the

Posted in Press

Oversaturation: how to make your event stand out

Posted on 9 December 2025 (18 December 2025) by Martin Fullard
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In a crowded conference landscape, especially for mid-sized events, differentiation starts with understanding how people really behave today and being brave enough to design for

Posted in Insights

Identity unveils new strategic direction for the Golden Age of Experience

Posted on 5 November 2025 (4 November 2025) by chillibyte

Identity today announces its strategic transformation, uniting the strengths of Identity and Smyle to create a single, global experience agency.   Six months in the making, this transformation

Posted in Press

How WhatsApp became the smartest tool in the shed: rethinking event engagement with Digital Concierge

Posted on 27 August 2025 (5 November 2025) by Martin Fullard
A pair of human eyes with hands raised to temples

Forget clunky apps and printed guides. Identity’s new Digital Concierge uses WhatsApp to create seamless, intelligent engagement with zero friction. Malcolm Che, Head of Strategy

Posted in Insights

Building global event supply chains: the foundation for international success

Posted on 13 August 2025 (5 November 2025) by Martin Fullard

The secret to delivering world-class international events isn’t just about scale – it’s about the relationships you build years before the first delegate arrives. Drawing

Posted in Insights

Beyond the summer lull: why now is the time to plan for Q4 and 2026

Posted on 16 July 2025 (5 November 2025) by Martin Fullard
Abstract render of a person and confetti

As brands wrap up H1, many fall into the trap of summer slowdown, only to panic-plan Q4 and the new year. Chris Fischer, Client Strategy

Posted in Insights

Navigating the global political landscape in events

Posted on 18 June 2025 (5 November 2025) by Martin Fullard
Abstract image of business people walking

In a world where political and economic uncertainty is the norm, event strategies must be agile, values-led, and informed by the broader landscape. Janet Dodd,

Posted in Insights

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