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Service: Brand Experience

The experience economy: why brands must get it right, or not bother at all

Posted on 11 March 2026 by Keara Camacho

Brands that create experiences aren’t just seen, they’re remembered. But while the right activation can be a game-changer, the wrong one can be a disaster. Michael Gietzen explores why experiential events resonate

Posted in Insights

Arada 

Request your copy: Making World Economic Forum work for your brand

Posted on 24 February 2026 by Martin Fullard

At the World Economic Forum in Davos, showing up has never been easier — yet succeeding has never been harder. The annual gathering at Davos

Posted in Press

The friction problem: why live experience is the antidote to the AI content crisis 

Posted on 16 February 2026 by Martin Fullard
Abstract image of frictionless immersive experience

As AI makes content effortless, engagement is getting harder to earn. Matt Margetson, Innovation Director, part of the Tomorrow innovation team at Identity, argues that

Posted in Insights

Reinvention or risk? Why experiential is your smartest bet

Posted on 10 February 2026 (12 February 2026) by toni
Michael Gietzen interviewed discussing human experience

Brands often face a defining choice: evolve or erode. Michael Gietzen, Group CEO of Identity, explores the paradox of reinvention, why change both fuels and threatens

Posted in InsightsTagged Brand experience, Brand reinvention, Brand relevance

TikTok

What American audiences actually want from brand experiences 

Posted on 22 January 2026 (22 January 2026) by Martin Fullard
Group of people reviewing a document

US audiences are choosing experiences that feel authentic over those that feel designed to impress. The data reveals what they’re actually responding to in 2026, says James Howitt, VP Client

Posted in Insights

Red Bull

Helping brands deliver more sustainable events in the UAE

Posted on 12 January 2026 by Martin Fullard
AI generated image of a tree to visualise sustainability

Sustainability in events is no longer a nice-to-have in the Middle East. With ambitious national targets, evolving regulations and increasingly conscious audiences, brands operating in

Posted in Insights

Formula 1: the ultimate experiential brand evolution

Posted on 18 December 2025 by toni
Michael Gietzen talking about experience

Formula 1 has transformed from an exclusive motorsport into a global entertainment phenomenon. Michael Gietzen explores how live experiential marketing, multi-channel engagement, and storytelling turned

Posted in Insights

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