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Service: Brand Experience

When an ad goes ‘rogue’

Posted on 7 October 2026 (7 October 2026) by toni
AI-generated image of a motion-blurred crowd in blue, green and red light, with one person in sharp focus at the centre

This year’s headlines are about AI agents breaking out of their sandboxes. Malcolm Ché, Head of Innovation at Identity, argues the bigger risk for brands

Posted in Insights

Vodafone x Wimbledon 2026

Exterior of The Nation's Hub, Vodafone's fan experience space at Wimbledon 2026, with green awnings and picnic benches

 From first flight to the moon: the speed of innovation 

Posted on 3 June 2026 (3 June 2026) by Keara Camacho

Technological progress moves at breakneck speed, but not every idea lands at the right time. Michael Gietzen explores what the evolution of flight can teach us about

Posted in Insights, Perspectives

The space pen problem: why simplicity wins in experiential marketing 

Posted on 31 March 2026 (2 April 2026) by Keara Camacho

Bigger budgets don’t always mean better experiences. Michael Gietzen explores why the best experiential activations focus on simplicity, impact, and execution, rather than unnecessary complexity.  Yesterday’s Artemis II launch got

Posted in Insights, PerspectivesTagged Brand experience

The experience economy: why brands must get it right, or not bother at all

Posted on 11 March 2026 by Keara Camacho

Brands that create experiences aren’t just seen, they’re remembered. But while the right activation can be a game-changer, the wrong one can be a disaster. Michael Gietzen explores why experiential events resonate

Posted in Insights

Request your copy: Making World Economic Forum work for your brand

Posted on 24 February 2026 by Martin Fullard

At the World Economic Forum in Davos, showing up has never been easier — yet succeeding has never been harder. The annual gathering at Davos

Posted in Press

The friction problem: why live experience is the antidote to the AI content crisis 

Posted on 16 February 2026 by Martin Fullard
Abstract image of frictionless immersive experience

As AI makes content effortless, engagement is getting harder to earn. Matt Margetson, Innovation Director, part of the Tomorrow innovation team at Identity, argues that

Posted in Insights

Reinvention or risk? Why experiential is your smartest bet

Posted on 10 February 2026 (12 February 2026) by toni
Michael Gietzen interviewed discussing human experience

Brands often face a defining choice: evolve or erode. Michael Gietzen, Group CEO of Identity, explores the paradox of reinvention, why change both fuels and threatens

Posted in InsightsTagged Brand experience, Brand reinvention, Brand relevance

What American audiences actually want from brand experiences 

Posted on 22 January 2026 (22 January 2026) by Martin Fullard
Group of people reviewing a document

US audiences are choosing experiences that feel authentic over those that feel designed to impress. The data reveals what they’re actually responding to in 2026, says James Howitt, VP Client

Posted in Insights

Helping brands deliver more sustainable events in the UAE

Posted on 12 January 2026 by Martin Fullard
AI generated image of a tree to visualise sustainability

Sustainability in events is no longer a nice-to-have in the Middle East. With ambitious national targets, evolving regulations and increasingly conscious audiences, brands operating in

Posted in Insights

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