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Service: Creative Storytelling

Whose brief is it anyway; the brand or the audience?

Posted on 24 September 2025 (5 November 2025) by Martin Fullard
Group of people reviewing a document

Balancing brand objectives with shifting audience expectations is one of the biggest challenges in experiential events. George Perry, Global Business Development Director at Identity, explores

Posted in Insights

How WhatsApp became the smartest tool in the shed: rethinking event engagement with Digital Concierge

Posted on 27 August 2025 (5 November 2025) by Martin Fullard
A pair of human eyes with hands raised to temples

Forget clunky apps and printed guides. Identity’s new Digital Concierge uses WhatsApp to create seamless, intelligent engagement with zero friction. Malcolm Che, Head of Strategy

Posted in Insights

Stand and deliver: the art of exhibition storytelling

Posted on 4 June 2025 (5 November 2025) by Martin Fullard
Silhouette of someone in an immersive space

Exhibitions and trade shows aren’t just brand battles for attention, they’re theatres of persuasion. For Dan Colborne, Executive Creative Director at Identity, a stand isn’t

Posted in Insights

The future of design isn’t human… it’s planetary

Posted on 12 March 2025 (5 November 2025) by toni
Stylistic futuristic planetary landscape

At SXSW, Malcolm Ché, Head of Strategy and Innovation at Identity, delivered one of the most thought-provoking talks on the future of design. For decades,

Posted in Insights

Executing a strategy when the goalposts keep moving

Posted on 15 January 2025 (5 November 2025) by toni
Stylistic image of event space

How do you execute a strategy when the landscape refuses to stay still? In event management, agility is key, but only if the objective remains

Posted in Insights

The soul of experience: why storytelling matters in brand activations

Posted on 2 January 2025 (5 November 2025) by toni
Stylistic close-up of mans face concentrating on writing

Great storytelling isn’t about spectacle, it’s about connection. In experiential activations, a narrative must do more than entertain; it must embody brand values, engage audiences,

Posted in Insights

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